Your Data Rights
Last updated: 02 June 2026 | Under the EU General Data Protection Regulation (GDPR)
Your Rights at a Glance
You can request a copy of all personal data we hold about you, including your account data, billing history, and the Google data we have processed on your behalf.
If any data we hold about you is inaccurate or incomplete, you can ask us to correct it. You can update most account information directly in your OVOSeo account settings.
You can request that we delete your personal data. We will honor this request within 30 days, except where we are legally required to retain certain records (e.g., invoices under Romanian accounting laws).
You can ask us to pause processing of your data - for example, while you contest its accuracy - without requesting full deletion.
You can request your data in a structured, commonly used, machine-readable format (JSON or CSV). This covers account data and any data you have provided to OVOSeo directly.
You can object to processing based on our legitimate interests - for example, receiving product update emails. Every marketing email we send includes a one-click unsubscribe link.
Where we process data based on your consent (e.g., analytics cookies), you can withdraw that consent at any time through our Cookie Settings.
OVOSeo does not make automated decisions that produce legal or similarly significant effects on you. AI features are tools to help you - they do not make decisions about you.
How to Submit a Data Request
To submit a request:
- Email privacy[at]ovoseo.com with the subject line: "GDPR Data Request"
- Include the email address associated with your OVOSeo account so we can verify your identity.
- Describe your request clearly (e.g., "I want a copy of all data you hold about me" or "Please delete my account").
- We will acknowledge your request within 3 business days and respond fully within 30 days.
How to Delete Your Account
You can delete your OVOSeo account directly from your account settings under Settings → Account → Delete Account. This will:
- Cancel any active subscription at the end of the current billing period.
- Permanently delete your profile, connected websites, tracked keywords, and Google integration tokens within 30 days.
- Retain billing records as required by law.
How to Disconnect Google
You can revoke OVOSeo's access to your Google account at any time:
- Within OVOSeo: Go to Settings → Integrations → Disconnect Google.
- Via Google: Visit myaccount.google.com/permissions and remove OVOSeo from your authorized apps.
Transfers Outside the EU
OVOSeo may transfer personal data to third-party processors located outside the European Economic Area (EEA), including the United States (e.g., Stripe). We ensure all such transfers comply with GDPR through European Commission adequacy decisions or Standard Contractual Clauses (SCCs).
Lodge a Complaint
If you believe we have not handled your data in accordance with GDPR, you have the right to lodge a complaint with the competent supervisory authority:
- Romania (ANSPDCP): www.dataprotection.ro, B-dul Magheru 28-30, Sector 1, București
- Your local EU authority: A list of all EU supervisory authorities is available at edpb.europa.eu
Contact
Robert Haba
Adresa: Vaslui, str. Avram Iancu, România
Email: privacy[at]ovoseo.com
